As a leader in information technology, program management, and business development, Nawed oversees product innovation, design, development and sustainment for government and private sector clients that operate in the most unique and demanding cybersecurity and regulatory environments. Nawed is passionate about digital transformation, having delivered enterprise software, telephony, cybersecurity, and training solutions. He brings over 20 years of experience in a variety of technology, business operations and government procurement functions, and has in-depth expertise within federal government, defense, and health IT markets across the US and Canada.
Becky is responsible for all aspects of the member experience, starting with putting the user at the center of all product design decisions through ongoing of voice of the customer activities to support current customer relationships. She also holds responsibility for the customer interaction strategy, road map, and service enablement. Becky ensures all areas are fully equipped to act on voice of the customer feedback while working to continuously elevate user experiences.
Prior to Affinity, Becky held key leadership roles at U.S. Bank focused on client relationships, her teams were responsible for building relationships and ensuring large corporate clients received the highest standards of consultative service possible. Becky ensured relationship retention was at the center of their servicing tenets.
John is responsible for all operational aspects for Affinity Clients. As SVP of Operations, he leads the effort in planning, directing, coordinating and day-to-day operations activities in the organization, ensuring development and implementation of efficient operations, continuous improvement, and cost-effective systems to meet current and future needs of the organization and our clients.
Prior to Affinity, John held key leadership roles throughout his 32 years in the military. Among his many awards and campaigns, John earned a Bronze Star while in Baghdad, Iraq for actions on the battlefield. He is a disabled veteran that brings a unique perspective to the Affinity organization.
Heather leads the Affinity Empowering team in Business Development for the Commercial Market. Her goal is to build strong partnerships with organization that share comparative values in removing barriers to care, increasing access to services, and expanding into innovative markets. Heather is recognized regularly for her ability to build and sustain lasting successful partnerships and has a talent for identifying innovative solutions to many organizations’ biggest obstacles. She has an extensive Business Development and Process Improvement background. She is a decorated employee with over 14 years of combined experience in sales, finance, and healthcare for organizations that include CVS/Aetna, US Bank, Wells Fargo, and Sprint Mobile.
Shirley has been leading and overseeing the finance, accounting and Human Resources teams at Affinity since 2007. As a key member of the Affinity senior leadership team, Shirley provides analytical reporting and financial insights in support of the ongoing management and strategic direction within all business lines.
Affinity supports wellness and is not a substitute for health care services. Affinity does NOT provide medical treatment or health care clinical services of any type, makes no medical referrals issues no prescriptions, and provides no medical advice. Affinity is also not an insurance company and offers no insurance or health benefit policies.